Help

Welcome to the SPIDER Help page!


If you are new to this resource, we have plenty of useful materials that will help you get more familiar with SPIDER and how it can help you find services in your area. If you are a returning user, we encourage you to review these materials as well and we thank you for your continued usage!

We suggest using Google Chrome as your browser to have these materials presented in the most user-friendly way, but please feel free to use whatever browser you are most comfortable with. If you have any questions on SPIDER or the materials on this page, or would like to request a free web-based or in-person training on SPIDER for your Agency, please contact the SPIDER Team at DCFS.SPIDER@illinois.gov

Thank you and enjoy!

-    The SPIDER Team


SPIDER Training Power Point
SPIDER User Tips
SPIDER FAQs
Helpful Links
SPIDER Fact Sheet
SPIDER User Survey


PLEASE NOTE: The information listed in the Service Provider Identification and Exploration Resource (SPIDER) is solely based on self-reported information given by the respective Agencies and Programs listed in SPIDER. The Illinois Department of Children and Family Service (DCFS), Northwestern University’s Feinberg School of Medicine’s Mental Health Services and Policy Program (MHSPP) and the Department of Innovation and Technology (DoIT) make no representations or warranties of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information listed on SPIDER.

Under no circumstances shall DCFS, MHSPP or DoIT have any liability to you for any loss or damage of any kind incurred as a result of the use of SPIDER or reliance on any information provided on SPIDER. Your use of SPIDER and reliance on any information on SPIDER is solely at your own risk.

If you see any inaccurate, outdated or missing data from SPIDER, please contact the SPIDER Team at DCFS.SPIDER@illinois.gov for assistance.